At VCC Legal, we are committed to providing our customers with the highest level of satisfaction. If you are not satisfied with your purchase, we offer a refund or return policy as outlined below:
- If you are not satisfied with a product or service you have purchased from us, you may request a refund within 14 days of the purchase date.
- Refunds will be issued to the original payment method used for the purchase.
- If the product or service was purchased as part of a bundle or package deal, the entire bundle or package must be returned to receive a refund.
- We reserve the right to refuse a refund request if it is determined that the product or service has been used or if the request is made outside of the 14-day refund period.
- If you wish to return a physical product you have purchased from us, you may do so within 14 days of the purchase date.
- The product must be in its original condition and packaging, and all accessories and documentation must be included.
- Returns will be subject to a 20% restocking fee.
- Shipping and handling fees are non-refundable.
- If you wish to exchange a product, you must return the original product and place a new order.
- If you have any questions or concerns about this policy, please contact us at firstname.lastname@example.org.